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My Support App - Getting Started Guide

We are excited to introduce “My Support App by integratedliving” designed to make communicating with us even easier by using your mobile phone. Initially this is a trial with our New South Wales and Queensland customers only.

Through the app you can:

  • Reschedule an integratedliving service or request a new service,
  • Provide feedback on your service,
  • Share service dates and times with nominated family members or carers,
  • Get reminders about when a staff member is due to visit,
  • Review your schedule and confirm the dates and times for your services,

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Explaining Changes for Aged Care

We have explained the February 2017 changes to Aged Care in this easy to read Fact Sheet. For help in getting started call our friendly customer service team on 1300 782 896

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Heat Stress Help

Heat stress may affect older people more than others. Find out what you can do.

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Smoke Alert - what you can do

For those people currently experiencing smoke issues in NSW here is some helpful information that may make your day a little easier. Remember in an emergency always CALL 000.

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Staying Connected - your guide

integratedliving’s Staying Connected Service offers support for older people (care recipients) and carers through counselling/support, information and advocacy to understand and manage situations, behaviours, and relationships associated with their need for care and support, through technological solutions.

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Fact Sheet - integratedliving

integratedliving has always had as an underpinning core philosophy, a sense of equity of access for people who live in rural, remote and regional communities. It has become a key point of difference for us as an organisation and remains a key platform of our value proposition.

 

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5 steps to accessing Home Care Packages

A helpful guide to assist your decision making.

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Staying Strong with Telehealth

Staying Strong with Telehealth Fact Sheet

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