Making sense of your package options
Once Susan understood her package options, she noticed improvements in her lifestyle and even happiness.
Frugal by nature, Susan has always spent her money wisely. So when her Case Manager Anita suggested she may benefit from getting some extra care, her main concern was how far the money would stretch. Susan lives in regional Tasmania and was unable to drive at the time, and her husband drives only occasionally.
Susan’s Home Care Package (HCP), soon to become a Support at Home package, did not cover her considerable transport costs, which was a sticking point for her. Then Anita explained to her how many other services are available through these packages.
“I didn’t realise just how beneficial this new package was going to be,” Susan said. “All the interaction with the support workers is so nice. We chat about current affairs, share recipes, plan holidays and relax with adult colouring books. I feel so much happier. I think I was getting down before I made this change, without realising it.”
Under Susan’s package, she has continued with a personal care service three days a week. She has also opted to get someone to come for leisure and lifestyle activities, and is even learning the ukulele. Staying true to her financially prudent habits, Susan uses the same person for both services to make the money go further.
“I am not very mobile so the plan is to build a path around the house so I can get outside for some fresh air and exercise."
Susan and Kevin live on acreage with their son Nathan. They love the lifestyle, but the property has become difficult to maintain. "Nathan helps as much as he can, but I am extremely grateful to have the help from integratedliving," Susan said. This includes support in the garden. They now have someone come once a month to mow the lawns and do the things outside that are too much for them.
Susan’s mobility issues are a challenge, but she has been helped by a monthly visit from a nurse and an occupational therapist. The occupational therapist has recommended adding a support rail in the hallway and is sourcing a better walker that allows her to be more upright, so she doesn’t slouch.
“The transition to the new package has opened my eyes to the endless options available. It makes me feel things are possible. It has been very positive,” Susan said.
Home Care Packages will become Support at Home packages on 1 November. They will continue to offer a wide range of funding support to provide basic assistance to high-needs care. A Support at Home package will see the Australian Government fully subsidise clinical care for all recipients with contributions required for Independence and Everyday Living Services, depending on each person’s funding level and personal circumstances.