Contact Us

We welcome your feedback at all levels and want to ensure you feel that you can provide input into any challenges or issues you or a loved one might be facing.

In order for us to continue to improve our services, we need input from you, your family or representative about our service provisio

Feedback
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Thank you so much. Your message has been sent and we will get back to you as soon as we can.

In the meantime have a great day.

Integrated living
Registered Office

integratedliving Australia Ltd
3 Wilkinson Avenue,
Muswellbrook NSW 2333

PO Box 2567,
Dangar NSW 2309

Phone 1300 782 896
Fax 1300 778 718

mail@integratedliving.org.au

(Please see below for Christmas Opening Hours)

General Enquiry
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Thank you so much. Your message has been sent and we will get back to you as soon as we can.

In the meantime have a great day.

Integrated living
Registered Office

integratedliving Australia Ltd
3 Wilkinson Avenue,
Muswellbrook NSW 2333

PO Box 2567,
Dangar NSW 2309

Phone 1300 782 896
Fax 1300 778 718

mail@integratedliving.org.au

(Please see below for Christmas Opening Hours)

Newsletter
Registered Office

integratedliving Australia Ltd
3 Wilkinson Avenue,
Muswellbrook NSW 2333

PO Box 2567,
Dangar NSW 2309

Phone 1300 782 896
Fax 1300 778 718

mail@integratedliving.org.au

(Please see below for Christmas Opening Hours)

Christmas Opening Hours:

During the festive season there will be minor changes to integratedliving services.

- Customers who have meal deliveries will be notified if there are changes.
- Customers who attend Activity/Day or Wellness Centres should check with staff at the centre regarding any changes.
- The Customer Service Centre (CSC) will operate from 7:30am to 5:30pm weekdays (AEDT) excluding public holidays. The CSC will be closed 25 and 26 December 2018 and 1 January 2019.
- Transfers to our after-hours number will be available for cancellations.

Feedback and Complaints:

integratedliving encourages clients to provide honest feedback which may include compliments or complaints. Compliments/complaints on our services or services provided by a staff member may be made via phone to our Customer Service Centre on 1300 782 896. integratedliving values these comments and staff appreciate hearing feedback.

If you don't want to discuss your concern with us or you are unable to resolve your complaint with us you can contact The Aged Care Complaints Commissioner (a free and independent service) on 1800 550 552 or The Seniors Rights Service on 1800 424 079. Or for disability service complaints, you can contact National Disability Complaints Resolution and Referral Service on 1800 880 052.

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