To give is to receive – the rewards of support work

Thinking of pursing a career as an aged care support worker? Discover the many benefits it offers.

Support work is a profession that can bring immense satisfaction to those who choose to pursue it. It involves providing care and assistance to people who may require help with day-to-day activities, such as dressing, cooking, or transportation.

What are the benefits of being a support worker?

From job satisfaction to making meaningful connections with clients, here are the reasons why you should consider a career in support worker:

• Support work is rewarding

  One of the primary benefits of support work is the ability to make a real difference in the lives of others. Support workers have the opportunity to form meaningful relationships with their clients and help them achieve their goals. This can be a highly rewarding experience that can leave a lasting impact on the client and the support worker.

  Listen to our podcast on why being a support worker is so rewarding.

• The day of a support worker is varied

  Another benefit of support work is the diversity of the work itself. Support workers can work with clients of all ages, from children to seniors. They can also work with people who have a wide range of needs, from those who require assistance with basic tasks to those who need help with more complex medical conditions.

• Support workers contribute to better health outcome for seniors

  There have been several studies that have demonstrated the positive effects of support workers on aged care. One such report found that access to support workers resulted in improved health outcomes for aged care recipients. Specifically, it found that those who received home care services had a lower hospitalisation rate and were more likely to remain living independently in their homes for longer periods.

• Support workers can improve the emotional wellbeing of older adults

  Another study conducted by the University of Melbourne found that support workers could provide significant emotional support to aged care recipients. The study found that aged care recipients who had support workers reported higher levels of life satisfaction and a greater sense of control over their lives.

• Support work can be a highly satisfying career

  In addition to the benefits for aged care recipients, there are also positive effects for support workers themselves. Support workers who were provided with training and support were more likely to experience job satisfaction and less likely to experience burnout.

• Support work can have a positive impact on mental health

  Support workers who have a positive relationship with their clients may also experience lower levels of stress and emotional strain. This is because they feel a sense of fulfilment and purpose from helping others, which can help mitigate the challenges and stress associated with the job.

• Support work is a highly flexible profession

  Support workers can often choose their own schedules and work hours that fit their lifestyle. This can be an excellent option for those who need flexibility due to other commitments, such as caring for children or pursuing further education.

Hear from some of our dedicated support workers across Australia about the meaningful connections they build and the difference they make in the lives of our clients.

How do I become a successful support worker?

• One of the most critical skills required for support work is empathy.
• Support workers need to be able to put themselves in their client's shoes and understand their needs and desires.
• They must also be patient, kind, and compassionate in their interactions with clients.
• Good communication skills are also essential for support workers. They need to communicate effectively with clients, family members, and other healthcare professionals to ensure that clients receive the best possible care.

Discover what it takes to be a support worker for 25 years and the qualities that help build a long and rewarding career in aged care.

Ready to take the next step and make a positive difference?

Support work can be an excellent starting point for those interested in pursuing a career in healthcare. It offers the opportunity to make a real difference in the lives of others, build valuable experience, develop skills that can be applied across healthcare professions, and enjoy a diverse and flexible working environment.

Hear more about the important role our support workers play in regional Australia in our podcast, or If you're interested in pursuing a career in support work, send us an enquiry or view our vacancies below.