Celebrating major milestones at integratedliving

Heidi’s decade with integratedliving reflects a steady commitment to client care, kindness and professionalism. For 10 years, she has centred her work on providing thoughtful, reliable support and ensuring clients feel valued, respected and safe.

Her genuine compassion and patience shine through in the way she builds meaningful connections. Heidi has a natural ability to help clients feel comfortable and listened to, bringing warmth, consistency and care to every interaction.

Sue’s 10‑year milestone highlights her unwavering commitment to both her colleagues and the people she supports. Since joining integratedliving as a Scheduling Officer in Newcastle, she has embraced every opportunity to grow and lead.

Her progression into a combined Service Delivery Team Leader and Scheduling Officer role, then into Service Coordination Manager, and now Scheduling Manager, reflects her dedication, expertise and passion for delivering exceptional outcomes.

Ursula’s 10 years with integratedliving demonstrate her consistent ability to provide high‑quality support and build strong relationships with clients. Friendly, caring and respectful, she brings a warm presence that helps clients feel valued and comfortable.

Her positive attitude makes her a pleasure to work with, and she takes the time to listen - ensuring people feel supported and understood. Ursula’s kindness and reliability have shaped her long‑standing relationships with clients and colleagues alike. Her decade of service reflects the care, dedication and friendliness she brings to every interaction.

Over her 10 years with integratedliving, Rachael has built a reputation for quiet dedication and genuine care. Her reliability, compassion and commitment to supporting clients with dignity shapes the way she approached every shift.

Naturally shy, Rachael still pushes herself beyond her comfort zone, showing professionalism, kindness,and a willingness to grow. Her gentle manner and strong work ethic have made a meaningful difference to many clients throughout the decade, reflecting the pride she take in delivering high‑quality support.

Sue’s decade of service highlights her as a steady, dependable presence within the team. She consistently placed clients at the centre of her work, ensuring the support she provided was thoughtful, safe, and person‑centred.

Known for her calm approach, professionalism, and sound judgement, Sue works carefully within her scope while always doing what was right for clients. Although she never seeks recognition, her impact over the years is significant, strengthening both client outcomes and team culture.

Lesley’s 10‑year milestone reflects the compassion, positivity, and resilience she brings to her role. Her dedication is evident in recent client feedback praising her ability to manage a particularly challenging day with determination and professionalism, ensuring everything was completed despite multiple setbacks.

This moment captured the way Lesley consistently supports clients and colleagues while remaining composed, solutions‑focused and committed to achieving the best outcomes. Her contribution over the decade made a meaningful difference across the team and to the people she supports.

Rebecca’s 15 years with integratedliving highlight her kindness, compassion and commitment to supporting clients to remain independent in their homes. She consistently goes the extra mile, ensuring clients feel supported in ways that truly matter.

Her Service Delivery Team Leader describes her as someone who lifts others up, making colleagues feel confident and capable in their roles. This encouragement flows directly into the care she provides, helping clients feel happy, secure and well supported. Rebecca’s dedication over 15 years has made her a valued team member whose impact is felt across clients, colleagues and the organisation.

Deb’s impact is felt every day through her reliability, client‑focused approach and willingness to go the extra mile. Her humour and honesty make her a memorable and appreciated presence within the team.

Across 15 years, Deb has shown unwavering commitment to delivering high‑quality, person‑centred care. She brings a calm, grounded approach to her work, and her long‑term relationships with clients and families speak to her professionalism, compassion and the trust she has built over time. Her continued willingness to step in wherever needed reflects her dedication and the inspiration she brings to her colleagues.

Tara’s 15‑year journey with integratedliving reflects a career built on commitment, growth and a genuine passion for supporting others.

She began as a frontline Support Worker, where her hands‑on approach, compassion and strong advocacy for clients quickly became evident.

Her ability to connect with people and her dedication to quality service delivery led her into a Team Leader role, supporting and mentoring frontline team members.

Sue’s 15 years with integratedliving highlight her thoughtful, caring approach and the way she consistently embodied the organisation’s values.

As a support worker, she became a trusted mentor to colleagues, offering guidance and encouragement drawn from her extensive experience.

Her time as a Customer Support Advisor further demonstrated her commitment, completing reviews and Work Health and Safety home checks with care and attention.