Associated Provider Hub
Here you’ll find the current Service Agreement for client-facing associated providers, the latest associated provider policies, and a range of practical resources to support our partnership. This page is your central hub for essential information relating to the delivery of services to integratedliving clients. If you have any questions or need assistance, please contact us via email.
Associated Provider Service Agreement Documentation
Additional resources
Support at Home
The Support at Home program is part of the government's aged care reforms to simplify in-home care for older Australians. From 1 November 2025, Support at Home replaced Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs.
Learn more about Support at Home with associated provider FAQs Read our associated provider Support at Home letters