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Priority Support at Home Package Team

Early Release of Support at Home Packages – What This Means for You

 


ⓘ Upcoming program change

The Home Care Packages (HCP) program will be replaced by the new Support at Home (SAH) program from 1 November 2025. Find out what's new and how it may affect you on our Support at Home page.

 


 

The Federal Government has announced the early release of 83,000 new Support at Home Packages, making support more accessible to older Australians. Whether you are: 

  • Waiting for a Support at Home Package 
  • Already receiving services with integratedliving 
  • Considering switching to integratedliving from another provider 

This announcement may open up new opportunities to get the care and support you need to live safely and well at home. 

The release includes 20,000 packages before 1 November 2025, 20,000 more between November and December 2025, and a further 43,000 packages from January to June 2026 – a major step to reduce wait times and expand access to care.

What this means for you


If you’re waiting for a package

You may soon receive advice from My Aged Care that your package has been assigned. Once assigned, you can choose a provider and begin receiving services. Our dedicated team can help you prepare now, so you’re ready to start as soon as funding becomes available.

If you already have a package with integratedliving 

The release of new packages may allow you to increase your services or adjust your care plan. Our Support at Home Package experts can review your needs and ensure your services continue to grow with you. 

If you’re looking to switch providers

The early release of packages is the perfect time to make the switch to integratedliving. We make the process simple, with priority support and a team that understands the needs of older Australians living in regional, rural and remote communities.

Call 📞 02 4987 8910 ✉️ Email us now

How integratedliving can help


Priority support when your package is assigned


Clear guidance on how to get the most from your funding

Flexible services tailored to your changing needs

Expert assistance to make switching providers easy

What to do now

  1. Talk to us – For personalised support, call 02 4987 8910 or email homecare@integratedliving.org.au.
  2. Switch today – If you’re ready to change providers, our team will guide you through every step.

Choosing the right provider makes all the difference. With integratedliving, you’ll have a trusted partner who understands your needs and supports you every step of the way. 

Whether you’re waiting for your package, already with integratedliving, or looking to switch providers – our Home Care experts are here to support you every step of the way. 




For more details, view online or click the download button to access the Support at Home program information sheet.