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Transport

Transport

Getting you from A to B. Our aged care transport service helps seniors stay active and independent in their community, with safe and reliable options for appointments, shopping and social outings.

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Transportation assistance for seniors

Need help getting around? Our transport service is ideal if you are experiencing limited mobility, having difficulties accessing public transport or do not have your own transportation. We aim to make travel easier, reduce stress, and help seniors maintain their autonomy.

We also offer assisted transport options such as fuel vouchers or taxi vouchers if you prefer to travel independently but require some support.

Go ahead and plan your next outing and let our friendly and highly trained team members assist you with all your aged care transportation needs.

  • Door-to-door service, wheelchair accessible.
  • Travel comfortably and safely.
  • Be supported by our friendly and trained team members.

How can our transport services help you?

Our team members can assist you to and from:

  • Social events – Attend local clubs, gatherings, or community meet-ups with assistance getting there and back safely.
  • Community activities – Participate in classes, workshops, or other group programs without worrying about transportation, so you can focus on enjoying the experience.
  • Supermarket runs – Get help travelling to grocery stores, making shopping trips easier and more convenient.
  • Medical appointments – Travel to doctor visits, specialist appointments, or therapy sessions comfortably and safely, giving you a peace of mind during essential visits.
  • Shopping – Enjoy trips to shops or markets with guidance and assistance from our friendly team.

Our transport services complement other Help at Home options. You can combine trips with home upkeep and maintenance, meal delivery and preparation, or personal care to make everyday tasks easier and maintain your independence at home.

Eligibility criteria*

  • You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
  • Some services may be available to people aged under 65.
*Other eligibility criteria may apply Contact us for more info.

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

In Community In Community

A team member can help take you from A to B in your local community.

Learn more about services in your community

How can I pay?

There are several ways to access our services and programs, including the funding options such as Support at Home and Commonwealth Home Support Program (CHSP).

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Frequently asked questions

These aged care transport services are for people over 65 who require additional help leaving their home to run errands, attend appointments and stay connected with their local community.

This service is delivered by our experienced and trained Support Workers, who come from a diverse range of backgrounds and are passionate about supporting your wellbeing, ensuring you're able to continue doing what matters most.

Complete this form or call our team on 1300 782 896 to find out if transport services are available in your region.

Depending on your funding package, you may be able to access funding support for this service. Please complete this form or call 1300 782 896 to find out more.

Many older people feel uncertain about accepting help at first. That's a normal response, and it's worth taking seriously.

A small amount of support with transport can make daily life easier, without taking away independence. Many clients find it helps them stay connected to their community and confident getting to the places that matter to them.

We work with you and your loved one at their pace. Our team members are trained to treat every client with dignity and respect.

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The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

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