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Domestic assistance

Domestic assistance

Domestic assistance can make life easier for you in your home, so you can concentrate on things you enjoy. Services include light cleaning, dishwashing, clothes washing and drying, ironing, changing bed linen and shopping.

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Domestic assistance for seniors

Keeping your home clean and safe is key to staying well. Our domestic assistance services make it easier for seniors to maintain their homes, so you can continue living well at home. 

Our team can provide a range of services from regular cleaning and other domestic duties, all in line with government funding guidelines. Leave the heavy lifting to us and enjoy a peace of mind knowing help is always at hand. 

Here’s what you can expect: 

  • Qualified support workers who are trained in delivering professional household maintenance and services. 
  • Learn about new home products that can assist you to keep your living area clean and well-maintained. 
  • A friendly and consultative approach to ensure your needs are met. 
  • Qualified support workers trained in providing professional domestic assistance services.
  • Learn about new home products that support independence and safety.
  • A friendly and consultative approach.

What’s included in our domestic assistance services?

Our domestic assistance services are designed to make life easier at home, so you can focus on the things you enjoy. We offer practical help with everyday tasks, including:

  • Light cleaning and tidying – keeping your living spaces fresh, safe, and comfortable.

  • Dishwashing – helping with daily kitchen clean-up to maintain hygiene and ease.

  • Clothes washing and drying – support with laundry to keep your wardrobe ready.

  • Ironing and folding – ensuring your clothes are neat, pressed, and organised.

  • Changing bed linen – fresh sheets for a clean and restful sleep environment.

  • Shopping assistance – help with groceries and errands, tailored to your preferences.

Eligibility criteria*

  • You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
  • Some services may be available to people aged under 65.
*Other eligibility criteria may apply Contact us for more info.

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

In Home In Home

One of our friendly staff will visit you at home at a time that works for you.

Delivery Methods

How can I pay?

There are several ways to access our services and programs, including the funding options such as Support at Home (transitioning from Home Care Packages from 1 November) and Commonwealth Home Support Program (CHSP).

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Frequently Asked Questions

Anyone who needs support with cleaning inside or outside their home. We will take the time to learn your individual needs so they are always considered. You may also have your preferred support person included during the process.

Yes, this service can be aligned with your values and preferences. We will take the time to learn your individual cultural and care needs so they are always considered. You may also have your preferred support person included during the process or access interpreting services if required.

This service is delivered by our qualified Support Workers who are trained to provide you with the assistance you need to continue living independently and well. For assistance with lawns and gardens, this will be delivered by our qualified Home and Garden Maintenance team.

Our Support Workers can assist you with basic cleaning needs, such as cleaning your bathroom and kitchen, or washing and drying your clothes. In addition, they are aged care qualified and will work with you to ensure you continue living safely and well in your own home.

Decluttering services are not provided as part of this service. However, our Crowded House service can cater to this need.

Our qualified Home and Garden Maintenance team can assist with your basic gardening and maintenance needs, such as mowing lawns and trimming hedges. Please note this is not a full garden or landscaping service.

We understand that taking the first step towards in-home aged care services can be daunting, but a little extra help can go a long way towards improving your loved one's quality of life, and importantly, have them living and feeling well from the comfort of their own home. We will work with you and your loved one to respectfully ease a new service into their life. Our team members are expertly trained and treat every client with dignity and respect.

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The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

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