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Domestic assistance

Domestic assistance

Domestic assistance can make life easier for you in your home, so you can concentrate on things you enjoy. Services include light cleaning, dishwashing, clothes washing and drying, ironing, changing bed linen and shopping.

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Domestic assistance for seniors

Keeping your home clean and safe is key to staying well. Our domestic assistance services make it easier for seniors to maintain their homes, so you can continue living well at home. 

Our team can provide a range of services from regular cleaning and other domestic duties, all in line with government funding guidelines. Leave the heavy lifting to us and enjoy a peace of mind knowing help is always at hand. 

Here’s what you can expect: 

  • Qualified support workers who are trained in delivering professional household maintenance and services. 
  • Learn about new home products that can assist you to keep your living area clean and well-maintained. 
  • A friendly and consultative approach to ensure your needs are met. 
  • Qualified support workers trained in providing professional domestic assistance services.
  • Learn about new home products that support independence and safety.
  • A friendly and consultative approach.

What’s included in our domestic assistance services?

Our domestic assistance services are designed to make life easier at home, so you can focus on the things you enjoy. We offer practical help with everyday tasks, including:

  • Light cleaning and tidying – keeping your living spaces fresh, safe and comfortable.

  • Dishwashing – helping with daily kitchen clean-up to maintain hygiene and ease.

  • Clothes washing and drying – support with laundry to keep your wardrobe ready.

  • Ironing and folding – ensuring your clothes are neat, pressed and organised.

  • Changing bed linen – fresh sheets for a clean and restful sleep environment.

  • Shopping assistance – help with groceries and errands, tailored to your preferences.

Eligibility criteria*

  • You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
  • Some services may be available to people aged under 65.
*Other eligibility criteria may apply Contact us for more info.

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

In Home In Home

One of our friendly team members will visit you at home at a time that works for you.

Delivery Methods

How can I pay?

There are several ways to access our services and programs, including the funding options such as Support at Home and Commonwealth Home Support Program (CHSP).

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Frequently asked questions

Anyone who needs support to maintain a safe, clean, and comfortable home environment. Our Support Workers can assist with everyday household tasks to help you maintain your independence. We take the time to understand your individual needs and preferences, ensuring you receive tailored support.

This service is delivered by our experienced and trained Support Workers, who come from a diverse range of backgrounds and bring a wealth of skills, perspectives, and life experiences. They are committed to providing the assistance you need to continue.

Complete this form or call our friendly Customer Service Centre team on 1300 782 896 to find out if domestic assistance services are available in your region.

Our experienced and trained team are able to assist with light domestic cleaning that helps to maintain a safe and hygienic home. For more information, please complete this form or contact our friendly team on 1300 782 896.

Home and Garden Maintenance can assist with basic gardening and property maintenance tasks, such as mowing lawns and trimming hedges. Our team members are trained and experienced in delivering these services safely and effectively to help keep your outdoor areas tidy and well maintained. Please note that this is not a full gardening, landscaping, or property maintenance service.

Yes. This service can be aligned with your values and preferences. We will take the time to learn your individual cultural and care needs so they are always considered. You may also have your preferred support person included during the process or access interpreting services if required.

Many older people feel uncertain about accepting help at first. That's a normal response, and it's worth taking seriously.

A small amount of support with domestic tasks can make daily life easier, without taking away independence. Many clients find it helps them stay comfortable and confident in their own home, on their own terms.

We work with you and your loved one at their pace. Our team members are trained to treat every client with dignity and respect.

More resources for you

The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

Get started Contact us

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