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Digital Dialogue

Digital Dialogue

This program will help you improve your digital literacy skills. Learn how to use an iPad and navigate the internet so you can enjoy all that’s on offer online. 

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Benefits

What is digital literacy? It means having the ability to engage responsibly, safely and effectively in the digital world.

Our Digital Dialogue program is an interactive, 14-week program, delivered online in a group setting to improve your digital literacy and develop the skills necessary for you to comfortably navigate the internet. As part of our commitment to seniors community care, this program helps older Australians stay connected, supported, and confident in using technology.

Learn how to use an iPad and a variety of applications (apps), communicate with family and friends, enjoy social media and streaming platforms, and access news, music, videos and podcasts.

It’s never too late to improve your digital literacy skills and become confident with technology so you can enjoy everything on offer in the online world, while also benefiting from our broader social support services.

  • Feel confident using technology safely.
  • Ongoing support from our Digital Support Officers.
  • A practical understanding of an iPad, apps, and the internet.

What's included in our Digital Dialogue program?

The Digital Dialogue program is comprehensive and interactive. You will learn so much to improve your digital literacy skills in a friendly, supportive setting, all from the comfort of your home. Learn how to:

  • Use and get the most out of your iPad 
  • Use and enjoy a range of applications (apps) 
  • Navigate the internet safely 
  • Use social media and streaming services like Netflix and Spotify 
  • Access news, music, videos and podcasts online 
  • Take photos and create videos using your iPad (and how to share these with family and friends) 
  • Participate in online programs and support services to improve your health and wellbeing 

Depending on your funding type, you may receive an iPad for the duration of this program to keep upon successful completion. You may also opt in to receive a complimentary internet data plan for the first 28 days of the program if you do not already have an internet connection in your home. If you choose to take advantage of this complimentary internet data plan, you will be responsible for the ongoing cost of the plan after the initial 28 days.

If you are ineligible for Government funding or choose not to use that support, you can access the Digital Dialogue program by privately paying. If privately paying and using your own iPad it’s important to note that the course is designed around a 9th generation iPad and we are unable to provide specific support for other devices. You can speak to our customer service team on 1300 782 896 for more information about private pay options. 

Eligibility criteria*

  • You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
  • Some services may be available to people aged under 65.
*Other eligibility criteria may apply Contact us for more info.

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

Delivered Online Delivered Online

We can deliver this service to you over a video call on a computer or tablet.

Learn more about our virtual services

How can I pay?

There are several ways to access our services and programs, including the funding options such as Support at Home and Commonwealth Home Support Program (CHSP).

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Frequently Asked Questions

Our Digital Dialogue program is suitable for older people who are keen to learn how to use an iPad and navigate the internet so that they can access online information safely and communicate with family and friends.

The Digital Dialogue program is delivered by Digital Support Officers.

Digital Dialogue is delivered online, which means it can be accessed by older people across many regions where integratedliving provides virtual services.

Complete this form or call our team on 1300 782 896 to find out if the Digital Dialouge program is available in your region.

The program is delivered online via Zoom in a friendly, interactive group setting.

Digital Dialogue is a 14‑week interactive program, with each session running for two hours.

Our team will assist you with any tech needs to help facilitate your participation in the sessions.

You will learn how to use technology and navigate the internet safely through a variety of different topics, where you will become more confident in using applications and features of the iPad.

Digital Support Officers help set up your device, teach you how to use it, and provide ongoing support throughout the program.

Yes, this program can be aligned with your values and preferences. Our team member will take the time to learn your individual cultural and care needs so they are always considered. You may also access interpreting services if required.

Many older people feel uncertain about accepting help at first, especially when technology is involved. That's a normal response, and it's worth taking seriously. Digital Dialogue sessions can help your loved one stay engaged and connected from home.

Many clients find it builds real confidence with technology. We work with you and your loved one at their pace, and if they change their mind after starting, we'll always respect that. Our team members are trained to treat every client with dignity and respect.

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The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

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