7 key benefits of the new Support at Home Program you need to know

Significant updates to aged-care services have been introduced, particularly with the new support at home program.

Here are seven key benefits that set this program apart and how integratedliving can help you make the most of these changes:

1. Empowering older adults with a rights-based approach

The new support at home program emphasises a rights-based approach, ensuring older individuals have a clear statement of rights, including the right to make their own decisions, stay connected, and take risks. This cultural shift requires training for providers and the aged care workforce to uphold these rights effectively.

2. Enhanced personal care with higher support levels

The program introduces 8 levels of support, allowing older people to stay at home longer and maintain their independence. Classification levels are designed to better target the aged care needs of participants, with the ability to be re-assessed into higher levels as their needs change. Home care recipients, including people on the National Priority System, will retain the level of funding of their existing and approved Home Care Package until reassessed to a new classification.

3. Specialised restorative and palliative care pathways

Two new short-term pathways, the restorative pathway and the palliative care pathway, provide targeted support for those recovering from hospital stays or requiring end-of-life care. These pathways ensure that clients receive the necessary resources and support during critical times.

4. Financial reassurance with the "no worse off" principle

Existing clients will not pay more than they currently do for their care, thanks to the no worse off principle. This means they will make the same financial contributions, or potentially lower ones, than they would have under the previous Home Care Packages Program, providing financial stability and peace of mind for clients and their families.

5. Boosting independence with assistive technology and home modifications

The program emphasises the importance of assistive technology and home modifications, with up to $15,000 allocated for these needs. Examples of assistive technology include walking equipment such as walking sticks, walking frames and wheelchairs, and toileting and bathing supports. This ensures that older people can make necessary adjustments to their homes to enhance safety and accessibility.

6. Access to care with wait times reduced

The federal government has committed to reducing wait times for care, aiming for a maximum wait time of 3-months by July 2027. This is a significant improvement from the current wait times for package assignment, which can be up to a year or more.

7. A more effective complaints system for better outcomes

The new and improved complaints system aims to provide a more supportive and responsive aged care environment. It includes methods like mediation to resolve complaints more effectively.

"integratedliving Australia is preparing for the new program, which aligns with our dedication to providing aged care services that are safe, effective, and sustainable. This initiative aims to deliver quality outcomes and positive experiences for older Australians," stated Jo Isaac, senior manager of communications. "We are committed to ensuring you and your loved ones receive unparalleled support."