Benefits
My Support App by integratedliving® provides an added way for you to view information about your services. You can also make changes to your services and share information with designated family members and friends.
integratedliving staff also use My Support App to provide up-to-date information to you about your services. Watch out for news, events and offers coming soon!
- See information about your services when you need to.
- Make service changes quickly and easily.
- Share information with loved ones.
Whats involved?
My Support App is available on mobile devices and through the app customers can;
- Reschedule an integratedliving service or request a new service
- Provide feedback on your service
- Share service dates and times with nominated family members or carers
- Get reminders about when a staff member is due to visit
- Review your schedule and confirm the dates and times for your services
- Opt in to receive news on offers and events.
Follow the instructions in our Getting Started Guide to take you through how to download and use the features of My Support App.
Eligibility criteria*
- You need to be be an existing integratedliving customer or an authorised family member to access My Support App.
- Please note: Customers that were previous BDNH customers may have trouble accessing My Support App. integratedliving are endeavouring to resolve this issue.
How can I access this service?
You can access this service in several ways, depending on your needs and individual situation.
Delivered Online
We can deliver this service to you over a video call on a computer or tablet.
Learn more about our virtual servicesHow can I pay?
My Support App is currently a complimentary product offered by integratedliving. If you access services through the below funding you will be able to access My Support App.
*Clients that were previous BDNH customers may have trouble accessing My Support App. integratedliving are endeavouring to resolve this issue.
Government Funding
Home Care Package and Commonwealth Home Support Program options.
More informationPrivate Pay
You can choose to pay for our programs and services yourself if you’re not receiving government funding.
More informationMore resources for you

The support you need
Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.
Find more aged care services
You can choose which services you want and we’ll make a package tailored for you.