Industry Code of Conduct for Aged Care

The Code sets out eight behaviour statements that approved providers, aged care workers and governing persons are expected to comply with to ensure that all our clients receive the same quality and safety of care regardless of who provides their services. As an approved provider, integratedliving Australia must take steps to ensure that all aged care workers are aware of and comply with the Code.

The Code of Conduct for Aged Care

When providing care, supports and services to people, I must:

1. Act with respect for people’s rights to freedom of expression, self-determination, and decision-making in accordance with applicable laws and conventions.
   
   
2. Act in a way that treats people with dignity and respect, and values their diversity.
   
   
3. Act with respect for the privacy of people.
   
   
4. Provide care, supports and services in a safe and competent manner, with care and skill.
   
   
5. Act with integrity, honesty, and transparency.
   
   
6. Promptly take steps to raise and act on concerns about matters that may impact the  quality and safety of care, supports and services.
   
   
7. Provide care, supports and services free from:
   • All forms of violence, discrimination, exploitation, neglect, and abuse.
   • Sexual misconduct.
     
     
8. Take all reasonable steps to prevent and respond to:
   • All forms of violence, discrimination, exploitation, neglect, and abuse.
   • Sexual misconduct.