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We'll help you every step of the wayWhere are you at in the process?
Are you beginning the aged care journey?
We understand that getting started on your aged care journey can be daunting. We are here to help make this process as easy as possible for you.
The Australian Government, through My Aged Care (MAC), provides financial support to enable people to receive aged care services. To receive Government support, you will be referred for a My Aged Care assessment.
integratedliving can help you organise a My Aged Care assessment.
What to do now:
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Call us on 1300 782 896
We will discuss your needs, guide you through the aged care process and explain our services. We will also connect you to My Aged Care (MAC) and support you through their assessment process.
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My Aged Care assessment
You, or a representative on your behalf (i.e. family member or carer) can visit the My Aged Care website to ‘Apply for an Assessment Online’; or call My Aged Care on 1800 200 422 (free call) between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays (local time). Using the online application is quick and easy and will only take 15 to 20 minutes to complete. -
Determine the level of care you need
The aim of the assessment is to learn more about your individual needs and determine the appropriate level of funding you require.
You may be eligible for Department of Veterans' Affairs Home Care Program which can assist you to continue living in your home. Find out more here.
I’ve had my assessment, what happens next?
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We'll help you every step of the way.
1300 782 896 6am to 7.30pm, 7 days a week Register your interest Contact usI’ve had my assessment, what happens next?
The funding support you are assigned is based on the outcome of your My Aged Care Assessment.
There are two different funding options that you may be assigned to:
The aim of the Commonwealth Home Support Programme is to provide funding support to older people who need basic assistance to stay living independently in their home.
If you receive services as part of Commonwealth Home Support Programme you are expected to contribute to the cost of your care if you can afford to.
There are four levels of Home Care Packages to help meet different levels of care needs, from basic assistance through to high needs.
- Level 1: basic care needs
- Level 2: low-level care needs
- Level 3: intermediate care needs
- Level 4: high-level care needs
To receive services as part of a home care package, the Australian Government subsidy covers part of the cost and you pay a small contribution to cover the balance.
Read more about the Home Care Packages here
I’ve been assigned funding, what are the next steps?
ContinueDiscuss what funding you've been assigned
Call us now or book a consultation to discuss what funding you been assigned or alternatively view our range of services.
1300 782 896 6am to 7.30pm, 7 days a week Register your interest Contact usI’ve been assigned funding, what happens next?
Once you have had your assessment, My Aged Care will provide you with a formal letter notifying you about the level of funding you have been assigned. We have outlined below the simple steps to get your integratedliving services started once you have confirmation from My Aged Care.
The next steps
- integratedliving will call you to discuss what services you would like, or you can phone us on 1300 782 896. We can organise to get your services started over the phone or we may be able to arrange a time to have a staff member come to meet with you depending on your location
- Our staff will let you know when your service will commence and then you’re on your way to living, feeling and being well.
- The letter you receive from My Aged Care may suggest the type of services that would benefit you the most and the level of Home Care Package you have been approved for
- You will then be placed in a national queue. integratedliving may be able to provide interim services to you until you reach the front of the queue so please phone us if you need to during this time
- You will receive another letter from My Aged Care when you have reached the front of the queue. Once you have received this letter please phone integratedliving and we will assign a Case Manager who will meet with you to develop your personalised Care Plan
- We will then get your tailored services started as quickly as possible.
I have funding and I want find out about integratedliving’s services
ContinueDiscuss what funding you've been assigned
Call us now or book a consultation to discuss what funding you been assigned or alternatively view our range of services.
1300 782 896 6am to 7.30pm, 7 days a week Register your interest Contact usI have funding and I want to find out about services
You can call our friendly team to find out about all our services or you can visit this page to read more. We look forward to supporting you to achieve better health and wellbeing outcomes so you can live well in your home and community.
View our servicesDiscuss what funding you've been assigned
Call us now or book a consultation to discuss what funding you been assigned or alternatively view our range of services.
1300 782 896 6am to 7.30pm, 7 days a week Register your interest Contact us