Virtual care telehealth

Stay connected to quality healthcare from the comfort of your home. Our virtual care services and telehealth nursing support help seniors manage chronic conditions and stay well in their community.

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Access nursing support remotely with telehealth

If you live in rural or regional areas, or find it difficult to regularly visit a doctor, our remote health monitoring service makes healthcare more accessible, with support from registered nurses through telehealth nursing, giving you a peace of mind while staying at home.

The process is straightforward to set up. After consultation with your General Practitioner (GP), your needs will be assessed and we will assist you with downloading the applications and getting you started. Our friendly team will then coach you on reading your vital signs and show you how to use the device to send information to our Registered Nurse.

The information will be stored and monitored, and we will reach out to you and your doctor if we notice any irregularities or changes to your vitals. This proactive approach means you can take action early and avoid unnecessary hospital visits, helping you feel confident in managing your health at home.

Why choose our Virtual Care Telehealth service?

Enjoy peace of mind knowing that our registered nurses are monitoring your vital signs.
Learn to monitor your vital signs and understand what you can do to keep yourself safe.
Our remote health monitoring service can help to reduce hospital admissions.

What health signs are monitored through our telehealth services?

Our experienced registered nurses will monitor and record the following health signs, securely sent by you electronically:

Weight variations – Track gradual changes in weight that may affect your overall health and wellbeing.
Blood pressure – Monitor your blood pressure levels regularly to help you maintain safe and stable readings.
Blood sugar readings – Keep an eye on your glucose levels, with support to manage day-to-day fluctuations.
Heart rate – Record your heart rate to ensure it stays within a healthy range, with nurses available to follow up if needed.
Symptoms of other chronic conditions – Keep track of general symptoms or changes you experience that may relate to ongoing health concerns, providing you and your care team extra support.

If you’re interested in additional support, we also offer a range of other health services for seniors. Explore our physiotherapy, occupational therapy, dietetics, and psychology services, many of which can also be delivered online to help you stay independent, maintain your wellbeing, and access quality care from the comfort of your home.

Eligibility criteria*

You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
Some services may be available to people aged under 65.

*Other eligibility criteria may apply Contact us for more info.

How is this service delivered?

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

Delivered Online

We can deliver this service to you over a video call on a computer or tablet.

Learn more about our virtual services

How can I pay?

There are several ways to access our services and programs, including the funding options such as Home Care Packages (HCP) and Commonwealth Home Support Programme (CHSP).

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The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

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