Understanding aged-care funding

Find out more about the aged-care funding options to support you to live well and independently at home and in your community.

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How does aged-care funding work?

We understand beginning your aged-care journey can be daunting. There are several funding options available from the Australian Government, designed to keep you living well and independently in your own home.

To access this funding, the government requires you to complete a simple eligibility check which you can complete online or over the phone by calling 1800 200 422, followed by an in-person assessment.

This provides a single assessment pathway to access all Government-funded in-home, and flexible care.

How do I get a referral to My Aged Care?

To determine your eligibility and receive financial support you, or a representative on your behalf (i.e. family member or carer) can visit the My Aged Care website to ‘Apply for an Assessment Online’; or call My Aged Care on 1800 200 422 (free call) between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays (local time).

You can also book a face-to-face appointment with an Aged Care Specialist Officer (ACSO) at select Services Australia service centres by calling 1800 277 475 between 8am to 5pm on weekdays.

integratedliving can assist you with your My Aged Care (MAC) referral to confirm your eligibility.

What happens after my assessment

Once you have had an assessment, My Aged Care will provide you with a formal letter notifying you of what funding level you have been assigned to. We have outlined the simple steps on our Getting Started page to get your services up and running!

What aged-care funding do I need?

The funding support you are assigned is based on the outcome of your in-person assessment and your eligibility for each type of funding. There are three different funding options that you may be eligible to access. Once you’ve had your assessment, you’ll receive a formal letter notifying you of what funding level you've been assigned.

You can ring us on 1300 782 896 and our friendly team will be happy to guide you through the process.

Support at Home

Levels of funding, ranging from $11,000 up to $78,000 per year.

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Commonwealth Home Support Program

Basic assistance to keep living independently in your own home

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Department of Veteran’s Affairs - Nursing Services

In-home nursing services to assist veterans and their families to live independently.

Learn more →

What are the benefits of upgrading?

You may be eligible to increase your funding to suit your new needs and situation. To request a review of your current funding allocation, you can call our Customer Service Centre on 1300 782 896 between 7:30am to 5:30pm AEST.

Customisable services to suit your current situation.
Your own dedicated case manager will develop a care plan in partnership with you, aligned to your choices and specific needs.
The ability to spend your funding on items such as home modifications, aids and sensors etc.

Understanding Aged Care (Benefits Of) 1200 X 900

Other funding options

If you are ineligible for Government funding support or you choose not to use that support you can access our services in other ways.

Private pay

You can choose to pay for our programs and services yourself if you’re not receiving government funding.

Home and Community Care Program for Younger People

The Home and Community Care Program for Younger People provides disability support assistance to those aged under 65 in the Grampians area of Victoria.

More information