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Supplier Assistance Centre

Here you will discover the current Service Agreement for client-facing suppliers, the latest Supplier Policies, and a range of resources designed to facilitate our partnership’s success. This is your central point for accessing essential information with respect to supplying services to our clients. If you have any enquiries or need assistance, please email us directly.

Supplier Service Agreement Documentation

Supplier Service Agreement

Terms and conditions which govern our relationship for client-facing service delivery.

Supplier Qualifications Statutory Declaration

A Statutory Declaration confirming the minimum certifications and qualifications in place for all staff providing services to integratedliving clients.

Supplier Induction Handbook

An overview of how to work with us including contacts, compliance, training and invoicing requirements.

Supplier Policies and Codes of Conduct

Access and download Supplier Policies and Codes of Conduct.

Additional Resources

Safe Client Care – Support Worker Guidance

An essential guide for support workers to protecting client safety and wellbeing.

Infection Prevention and Control Staff Handbook

This integratedliving staff handbook provides essential guidelines for infection prevention and control.

Transmittable Diseases Information Sheet

This document gives an overview of transmittable diseases, how they are spread and how to prevent transmission.

Potential Transmittable Disease - Client Screening Tool

Use this screening tool to review the client's health, and all members of their household, before entering a client's home to provide services.

Potential Transmittable Disease - Workforce Screening Tool

Use this screening tool to review your own health before entering a client's home to provide services.

Have a question or need more assistance?

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