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Social work

Social work

We can help you adjust to challenges in your life and assist you to reach your goals. A social worker in aged care offers a tailored approach to your lifestyle and personal set of circumstances.  


Our social workers can help you in addressing challenges and changes in your life and breaking down barriers to health and wellbeing by assessing your needs, situation and support networks.  We can assist you to access local resources and services that will make your life easier and more enjoyable and help you to reach your goals and connect with your local community.  

All of our social work services can be accessed from the comfort of your home no matter where you live, through our online telehealth program.

  • Make life easier with access to local resources and services.
  • Achieve your goals and connect with your community.
  • Manage changes in your life.

What's Included

Services that our social workers can provide include: 

  • Counselling 
  • Referrals to other service providers 
  • Connecting to your community and building social relationships 
  • Housing assistance 
  • Assistance with applying for a power of attorney or enduring guardianship   
  • Advocacy.

Eligibility criteria*

  • You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
  • Some services may be available to people aged under 65.
*Other eligibility criteria may apply Contact us for more info.

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

In Home In Home

One of our friendly staff will visit you at home at a time that works for you.

Learn more about in home services

Delivered Online Delivered Online

We can deliver this service to you over a video call on a computer or tablet.

Learn more about our virtual services

How can I pay?

There are several ways to access our services and programs, including the funding options outlined below.  

Government Funding

Home Care Package and Commonwealth Home Support Program options.

More information

Private pay

You can choose to pay for our programs and services yourself if you’re not receiving government funding.

Frequently Asked Questions

This service is designed for seniors who require assistance to access local resources and support services that will make their lives easier.

Yes, this service can be aligned with your values and preferences. Our Social Workers will take the time to learn your individual cultural and care needs so they are always considered when making their recommendations. They will also encourage you to set meaningful goals and help you to achieve them. You may also have your preferred support person included during the consultations or access interpreting services if required.

This service is delivered by our Accredited Social Workers who are passionate about improving your quality of life and wellbeing. They're very familiar with rural and regional health services and support resources.

Yes, our Social Workers can help you to access the services you need and advocate for you if you are struggling to find support. They may also help you to access additional services through My Aged Care, such as the Short Term Restorative Care program or a Home Care Package. They will be able to help you with accessing services such as Senior Rights, legal or financial aid and housing too.

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The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

Find more aged care services

You can choose which services you want and we’ll make a package tailored for you.