Personal care

Supporting you with everyday personal care services so you can continue to live safely and comfortably at home.

Get Started Contact us

Personal care services for seniors at home

If you find it challenging to manage daily tasks such as showering, grooming, dressing, or toileting, our caring team is here to help. We provide personal care services designed to support your independence, with dignity and respect at the heart of everything we do. From personal grooming to more complex care needs, our qualified Support Workers ensure your comfort, safety and wellbeing.

With a supportive and consultative approach, you will receive the personal care support you need to live well at home, whether that means help with everyday hygiene, or professional assistance with your health needs.

In addition to everyday personal care support, our team can provide safe and effective medication management in your home. Taking medication correctly is an important part of maintaining your health, so we're here to make it easier.

Here’s what you can expect:

A supportive, consultative approach that treats everyone with dignity and respect.
Qualified and well-trained staff who can help you manage everyday tasks in a safe manner.
Dedicated care services delivered in the comfort of your own home.

Can we help you with these personal care services?

Our personal care and medication support can include assistance with:

Showering and bathing
Dressing and grooming, including hair brushing and nail clipping
Toileting and hygiene assistance
Medication reminders and assistance from a dose administration aid
Administration of medication by qualified staff when needed
Guidance on using assistive products such as medication dispensers
Referrals to physiotherapy, podiatry and dietitian services.

Our personal care services are just one way we can support your wellbeing. You may also be interested in other Help at Home services, such as domestic assistance, transport and meal preparation.

Eligibility criteria*

You need to be aged over 65 or over 50 for Aboriginal & Torres Strait Islanders.
Some services may be available to people aged under 65.

*Other eligibility criteria may apply Contact us for more info.

How is this service delivered?

How can I access this service?

You can access this service in several ways, depending on your needs and individual situation.

In Home

One of our friendly staff will visit you at home at a time that works for you.

Delivery Methods

How can I pay?

There are several ways to access our services and programs, including the funding options such as Home Care Packages (HCP) and Commonwealth Home Support Program (CHSP).

1 / 5

Frequently Asked Questions

Who is the Personal Care service suitable for?

This service is designed for over 65s who require additional help with managing everyday tasks so they can continue to stay well, maintain their independence and live comfortably from their own homes.

Can this service be catered to specific culturally and linguistically diverse/LGBTIQA+ community needs?

Yes, this service can be aligned with your values and preferences. We will take the time to learn your individual cultural and care needs so they are always considered. You may also have your preferred support person included during the process or access interpreting services if required.

Who are the people delivering the Personal Care services?

This service is delivered by qualified Support Workers who are passionate about supporting your wellbeing, ensuring you're able to continue doing what matters most, with ease.

I require ongoing assistance to manage a personal medical device (e.g. stoma bag), can integratedliving Australia assist?

You may be able to access our services to assist with the management of your personal medical needs, funding package depending. Please call our Customer Service Centre on 1300 782 896 to find out more.

Can I or my loved one have the choice between a male or female support worker?

Yes, you can indicate your preference for a male or female support worker when signing up for integratedliving Australia services. We will do our best to accommodate your request.

My loved one is reluctant to seek assistance. How can I reassure them about integratedliving Australia services?

We understand that taking the first step towards in-home aged care services can be daunting, but a little extra help can go a long way towards improving your loved one's quality of life, and importantly, have them living and feeling well from the comfort of their own home. We will work with you and your loved one to respectfully ease a new service into their life. Our team members are expertly trained and treat every client with dignity and respect.

More resources to help you

The support you need

Your needs are different to others and we understand that. Get started now or call us to chat about how we can help you stay living, feeling and being well.

Get started Contact us